CollectorsWatches - Massapequa Park, NY

この販売業者は店舗を経営しており、店頭にて商品を確認することができます。
買い手保護制度を使用して販売した時計の本数: 1734

平均星4.5つ/星5つ中  |  評価:1124

評価の詳細 

平均 4.6 発送
平均 4.5 説明
平均 4.4 問い合わせ対応
94% の購入者が、この販売業者をお勧めしています。

この販売業者に対する購入者の声

30日以上前のもの

このお取引は完了しませんでした

)に対する評価。13. 11月 2023付け


Rolex ...

問い合わせ対応

購入者のコメント:

Photos are not real

このお取引は完了しませんでした

RD()に対する評価。09. 10月 2023付け


Rolex ...

問い合わせ対応

購入者のコメント:

After being in contact with them and saying the order could be shipped overnight, I bought the watch and had no news from the seller for a week and after 4 mails, just to ended up learning the transaction was canceled as they could not ship to a hotel, something that I wish I was told from the first place.

販売業者のコメント:

due to high risk , we are unable to ship to a random hotel that your not even staying at with no one to receive package.

SERGIO M.()に対する評価。11. 5月 2023付け


Omega ...

発送
説明
問い合わせ対応

購入者のコメント:

Buying a watch from this dealer has been a terrible experience. The watch’s bezel did not rotate and was clearly faulty. The communication was poor and irregular. Fortunately, I could get a refund from Chrono24.

販売業者のコメント:

the watch was covered under warranty as all the other thousands of watches we sell on chrono24. The client sent it in for warranty repair and as a courtesy we made an exception and allowed for a full refund after the return period had expired.

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LIN CHAI L.()に対する評価。11. 4月 2023付け


Rolex ...

問い合わせ対応

購入者のコメント:

4-5 dats after payment made, was advised that they were facing shipping difficulties to Malaysia which I was required to pay $299 for ensured shipping. Poor communication. Definitely would not recommend this seller.

販売業者のコメント:

unable to secure adequate insurance and safe shipping to Malaysia, no longer shipping to that country in particular.

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Antun I.()に対する評価。16. 2月 2023付け


Rolex ...

問い合わせ対応

購入者のコメント:

Kauf wurde annulliert, entsprach nicht der Beschreibung

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TC()に対する評価。10. 2月 2023付け


Rolex ...

問い合わせ対応

購入者のコメント:

Accepted order, generated shipping label. Expected delivery date past by and they would not respond to messages. Eventually responded after I initiated intervention from Chrono24 and said item was sold. Watch remained advertised on their own website the whole time. Why accept order and generate label to a sold item? Shady. Read their reviews, they tend to blame buyers for their errors. Not to be trusted. Avoid.

販売業者のコメント:

Thank you for your feedback with our 1000s of POSITIVE reviews you understood that the item was not available and still continued to push the issue. We sell on various different platforms and the sync that occurs onto chrono24 is lagged by a day. We had an even newer better replacement option for you and you opted out. We sell dozens of watches daily and if there is an issue we always have a solution, you chose your refund option and received it. Feel free to view or inventory and purchase when you are ready for a luxury watch. We are always selling top quality watches at the best possible price.

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Panayiotes F.()に対する評価。09. 2月 2023付け


Breitling ...

問い合わせ対応

購入者のコメント:

I contacted the seller for clarification on the condition of the watch. It was described as being in excellent condition but the photos demonstrated scratches and marks. Days passed with no reply from the seller. I finally bought a similar watch from a different seller for thousands less and in perfect (i.e. never worn) condition.

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Geoffroy H.()に対する評価。30. 1月 2023付け


Rolex ...

問い合わせ対応

購入者のコメント:

Seller is unreliable and actually seems to not even own the watches he is selling which leaves you waiting ages for them to ship simply to be told weeks later that they can’t…

販売業者のコメント:

Buyer took 3 weeks to pay, also was not insurable to their area of Australia from New York. Our completed transactions history, current live in stock inventory , and positive reviews tell a completely different story.

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Mark R.()に対する評価。31. 10月 2022付け


Omega ...

問い合わせ対応

購入者のコメント:

Bought and processed payment, but there was no communication from seller. Ended up canceling order after a week of no responses.

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John D.()に対する評価。09. 8月 2022付け


Breitling ...

問い合わせ対応

購入者のコメント:

I requested to buy a watch, they accepted and waited…. No communication, finally I reached out to inquire on the status of the watch and delivery and they informed me that the watch was no longer available. Thankfully I bought another watch from a different dealer and the experience was much better.

Chu Hian L.()に対する評価。11. 4月 2022付け


Rolex ...

発送
説明
問い合わせ対応

購入者のコメント:

Send me a broken watch. Watch not able to wind. Have to sent for service and repair - cost me a pretty sum.

販売業者のコメント:

this is a single quick movement Rolex President that requires a different movement/crown operation that the buyer is unfamiliar with. watch is covered by our money back guarantee and one year warranty. thank you for your business and we are happy you kept the item.

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tak Ho C.()に対する評価。24. 1月 2022付け


Rolex ...

問い合わせ対応

購入者のコメント:

Sellers who don't keep their promises. Waited days after payment to unilaterally cancel the order, the whole process wasted 9 days. No apology, no reason. Now the price of the watch has gone up. The reason for the cancellation of the order is because the price has risen and it has been closed and resold. So this seller has no business ethics and is not reliable at all.

販売業者のコメント:

The item was no longer available, and Chrono24 did not sync the proper inventory to the website from our company website. We cannot sell something we do not have in stock unfortunately. Feel free to make another purchase as we do have hundreds of watches in stock with them selling daily. I am sure you understand this market and any Rolex does not sit around for too long. Looking forward to your future business and adding to our thousands of confirmed positive transactions here.

Clark S.()に対する評価。17. 1月 2022付け


Rolex ...

発送
説明
問い合わせ対応

購入者のコメント:

The watch was shipped with spare links inside the box rattling around against the watch, they scratched it obviously. The dealer was non responsive with my messages/concerns. Wouldn’t take the time to respond… or pack a $10,000 watch with care. I highly recommend ordering from another seller.

販売業者のコメント:

we package and ship very safely and securely as we have the other thousand plus transactions here on chronological alone. It seems like the contents may have loosened in transit. enjoy the watch and wear it in good health.

M()に対する評価。25. 10月 2021付け


Rolex ...

発送
説明
問い合わせ対応

購入者のコメント:

By far the worst watch buying experience I have ever encountered on Chrono24. The seller was unresponsive during the entire purchase experience. The Rolex box I received was not the same box listed by the seller. The box was all wrong, poorly made, and FAKE. The logo and crown on the inner flap (and I have pictures) was all wrong and the inside of the box smelled like cheap glue. The inner box had green paint rubbed off on all sides, which is NOT something that REAL Rolex boxes do. I have several REAL Rolex watches and boxes purchased from Rolex boutiques to make an accurate comparison and was told by RSC the box was FAKE. The warranty card was also dated and not open/undated as listed in the original ad. I get the need to date the card for warranty purposes on purchase, but the card was dated well before I made the purchase once again suggesting false advertising. As a result of the "bait and switch" by the seller, and my concerns the watch was also FAKE, I immediately canceled the order and requested mediation from Chrono24. The seller contacted me (finally) and suggested the shipping department mistakenly sent me the wrong box and offered to send a replacement. This excuse is laughable because the box sent with the watch was FAKE, how can I trust anything from the seller at that point?! I blame Chrono24 for this horrendous experience and am taking my future buying/selling business elsewhere. While I have experienced solid transactions on Chrono24 in the past, when spending 17k on a watch sight-unseen (my mistake, I know), the trust placed in the company overseeing these deals should mean something and someone needs to be accountable for these shady practices.

販売業者のコメント:

We shipped a genuine Rolex Watch & Box set as we have done in the past 1000 confirmed positive transactions on chrono24 and growing. This party complained about a small mark on the box which we offered to exchange it for them and/or return the watch for a full refund. We have been in business for 70 years with brick and mortar locations all over the Northeast. The client clearly had buyers remorse and had to come up with a lengthy excuse. We stand behind all of our items with 100% satisfaction guarantee & a hassle free money back guarantee.

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Steve()に対する評価。11. 2月 2021付け


Rolex ...

問い合わせ対応

購入者のコメント:

I purchased from Collectors Coins & Jewelry after exchanging several messages to check availability then decided to proceed and wire money. A few days later they had cancelled the transaction without any notice until I had to find out over 10 days later, then ask them to cancel the transaction since they had sold it sonewhere else after our agreement. It has almost been 3 weeks and I do not have my funds returned to me. As a well known Sydney based dealer myself, this is a very unpleasant experience being my first purchase on C24.

販売業者のコメント:

this is Chrono24 not us, they took longer than usual to accept your payment and are taking longer to return it. not in our control. as per our all 5star reviews. everyone is always happy and receive their items in a timely fashion. all this was beyond our actual control.

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Jean M.()に対する評価。16. 1月 2020付け


Panerai ...

問い合わせ対応

購入者のコメント:

Après plusieurs messages je n’ai reçu aucune réponse de sa part. Et au final le produit annoncé n’existait pas.

販売業者のコメント:

Took too long to order, sold to another chrono24 client.

Mr wong()に対する評価。07. 1月 2019付け


Rolex ...

発送
説明
問い合わせ対応

購入者のコメント:

Watch movement model and watch is wrong, not all original, changed the accessories, no instructions to the buyer, the information has not been answered, very poor store

販売業者のコメント:

everything was listed in description,

meta B.()に対する評価。06. 8月 2018付け


Cartier ...

購入者がこの販売業者をお勧めしています

発送
説明

購入者のコメント:

De band was waarschijnlijk verwisseld was heel vies en oud en de sluiting verbogen en sloot niet jammer