Watchnian Inc.

Trusted Seller
この販売業者は店舗を経営しており、店頭にて商品を確認することができます。
買い手保護制度を使用して販売した時計の本数: 11614

平均星4.9つ/星5つ中  |  評価:8936

評価の詳細 

平均 4.9 発送
平均 4.9 説明
平均 4.9 問い合わせ対応
99% の購入者が、この販売業者をお勧めしています。

この販売業者に対する購入者の声

このお取引は完了しませんでした

Michael K.()に対する評価。22. 3月 2024付け


Seiko Seiko Prospex Alpinist SBDC089

問い合わせ対応

購入者のコメント:

The dealer puts watches up that are not even available or in inventory. Not sure why..but that's bad buisness

販売業者のコメント:

We apologize for the inconvenience. Since we are selling through multiple media, sales will be on a first-come, first-served basis. However, we are reviewing our inventory system to prevent such problems. Your feedback helps us improve.

このお取引は完了しませんでした

Ernesto M.()に対する評価。18. 3月 2024付け


Rolex Rolex GMT-MasterII 126710BLRO

問い合わせ対応

購入者のコメント:

I had purchased and payed for a watch that they put for sale. I get a message a day after I paid that they had made a mistake and would cancel my order. Very unprofessional.

販売業者のコメント:

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the cancellation of your order. At WATCHNIAN, we strive for accuracy and customer satisfaction, and we regret that we did not meet those standards in this instance. We are working to improve our processes to prevent such errors in the future.

30日以上前のもの

このお取引は完了しませんでした

Nicholas S.()に対する評価。22. 1月 2024付け


Breitling ...

問い合わせ対応

購入者のコメント:

Never received an answer about me wanting to purchase an item. No communication at all.

販売業者のコメント:

During our interactions with customers, we responded to inquiries and sent requested images. We apologize if you did not receive the images we sent. We have responded to your inquiry in a respectful manner, but we apologize if we have offended you.

このお取引は完了しませんでした

Ionut C.()に対する評価。13. 12月 2023付け


Grand Seiko ...

問い合わせ対応

購入者のコメント:

Am lăsat un mesaj cu privire la achiziționarea unui ceas și nu am primit nici un răspuns din partea comerciantului.

販売業者のコメント:

We apologize for the inconvenience caused. The product you inquired about is on the move due to a change in the display store, and we are confirming the product from its arrival, which is why our reply has taken so long. WATCHNIAN is committed to prompt communication. We hope to have the opportunity to serve you again.

このお取引は完了しませんでした

Gary()に対する評価。17. 11月 2023付け


Grand Seiko ...

問い合わせ対応

購入者のコメント:

Watch listed as available when it was already sold. Very unprofessional.

販売業者のコメント:

We are very sorry that we could not provide the watch you requested. Products are also sold in stores and on other websites, and may have already been sold due to a mix-up. We would appreciate your understanding.

このお取引は完了しませんでした

Yuri R.()に対する評価。14. 11月 2023付け


Omega ...

問い合わせ対応

購入者のコメント:

オーダーして支払いもしましたが、一向に商品が届かず、こちらから確認したら、売り切れてました、と言う返答。 待っている間に、第二希望だった時計も売れてしまい、嫌な経験でした。

販売業者のコメント:

この度はご注文いただいた商品の在庫状況の確認が不十分であり、ご迷惑をおかけしたことを深くお詫び申し上げます。お客様には快適なショッピング体験を提供することが私たちの責任ですが、今回その期待に応えられず申し訳ございません。当店では店頭販売も行っておりますため、既に販売が終了している場合もございます。何卒ご理解ご了承賜りますようお願い申し上げます。

このお取引は完了しませんでした

Andrei C.()に対する評価。18. 9月 2023付け


Blancpain ...

問い合わせ対応

購入者のコメント:

The item was already sold out but advertised as available

このお取引は完了しませんでした

Georg B.()に対する評価。09. 9月 2023付け


Tudor ...

問い合わせ対応

購入者のコメント:

Hat auf unsere Frage zu Abklärungen erst 3 Tage später geantwortet, und dann eben geantwortet und den "Verkauf", wir haben nichts gekauft, gleich abgebrochen, ohne dass wir überhaupt eine Frage stellen konnten.

このお取引は完了しませんでした

Peter P.()に対する評価。23. 8月 2023付け


Omega ...

問い合わせ対応

購入者のコメント:

Die Uhr wurde erstens falsch dargestellt. Das bedeutet sie wurde seitens des Händlers mit sehr gut kategorisiert. Jedoch nach Überweisung des Geldes stellte sich heraus, dass es lediglich befriedigend war (also 3) statt Reduktion oder irgendeiner ordentlichen Reaktion erfolgte der Storno seitens des Händlers. Irreführung wurde auch seitens Chrono 24 ignoriert. Bei der alternativen Bestellung wäre ich noch immer auf Rückantwort - auch hier erfolgte die Bestellung inkl Bezahlung aber bis dato keine Lieferung.

このお取引は完了しませんでした

Stephen C.()に対する評価。17. 7月 2023付け


Heuer ...

問い合わせ対応

購入者のコメント:

Unable to obtain clarification from the 'dealer' on whether the watch was in original condition or working order prior to payment being made.

販売業者のコメント:

Thank you very much. We regret we cannot meet your request, but this watch is used. Warranty and specifications may not be included. But we are selling the watch after making sure it is in working order. We hope you understand. Thank you and best regards,

このお取引は完了しませんでした

Mike D.()に対する評価。28. 2月 2023付け


Rolex ...

問い合わせ対応

購入者のコメント:

Expressed interest and submitted offer for watch contingent on seeing picture of warranty paper mentioned in listing. Never shared picture:(

Robin O.()に対する評価。18. 10月 2022付け


Omega ...

発送
説明
問い合わせ対応

購入者のコメント:

I did not get the certificate for the watch. I concatcted them on CH24 and they stalled the conversation over 14 days so i could not send back the watch to them.. It was a birthday gift for my brother, and they forgot to pack the certificate with the watch. But stil they are saying i missed it in the box..... Iv tried to be polite but they where very very unpleasant.

販売業者のコメント:

We are sorry about the missing warranty cards. We sent this customer Omega goods for compensation.

Jean-Marc R.()に対する評価。04. 10月 2022付け


Cartier ...

発送
説明
問い合わせ対応

購入者のコメント:

This is the 5th watch I have purchase from IPPUUKISHI inc. All previous transactions have gone without any problems. Yet, this time around I received faulty accessory (strap). The dealer did not take any responsibility/ownership whatsoever of their mistake, and completely blamed this on me. Yet, Chrono24 agreed with me and compensated me for the faulty accessory – thank you Chron24 for your impeccable customer centric service; IPPUUKISHI has a lot to learn from you. This will be my last purchase at IPPUUKISHI; so buyer please be aware that is you enter a claim process, this can end-up in a very frustrating situation as it did with me.

販売業者のコメント:

Thank you very much for your honest opinion. I looked over what the customer support staff said to you, and I agree, they were certainly rude to you. I am terribly sorry. I will talk to them about what they have done wrong. I understand you would not want to come back to us, but someday in future I hope you can give us another chance.

このお取引は完了しませんでした

Susan E.()に対する評価。12. 8月 2022付け


Omega ...

問い合わせ対応

購入者のコメント:

I wanted to buy an omega watch from this company and requested to buy at 11am. Was asked @9:00 pm did i still want to purchase and i replied immediately yes. was accepted and started the process to buy at 2:30am the next day. Then received an email at5:00 am saying they had cancelled my request as it had been reserved. This was not an in person purchase, but they sold my watch to an Italian company on Chrono24 and they are now selling the watch for $2290.00 CAN dollars using the same pictures that the Japanese seller used of the actual watch, box and papers. So disappointed as I wanted this watch to match my husband's, who had just purchased his omega watch at the same time as me. It was for our 20th anniversary.

販売業者のコメント:

We are terribly sorry for the bad experience. This was a wrong decision by our order managers to priotize other order.

Chris F.()に対する評価。07. 6月 2022付け


Rolex ...

購入者がこの販売業者をお勧めしています

発送
説明
問い合わせ対応

購入者のコメント:

the watch that i recievedwas notthe watch in the pictures shown

販売業者のコメント:

This buyer thought the bracelet was fuly expanded in listing photo, so they claimed there are links missing.

このお取引は完了しませんでした

Vincent L.()に対する評価。02. 5月 2022付け


Vacheron Constantin ...

問い合わせ対応

購入者のコメント:

Offer has been accepted. When I am arranging the payment, I was informed the watch is no longer available. Very disappointed experience and unprofessional arrangement

販売業者のコメント:

We are terribly sorry for our mistake in order handling. We will do better to improve.

Andrew H.()に対する評価。02. 3月 2022付け


Seiko ...

発送
説明
問い合わせ対応

購入者のコメント:

IPPUUKISHI did not believe it was important for the condition of their watch to match their listing description. My Grand Seiko SBGW005 had two chips/scratches on the minute hand and the hour hand, which was not mentioned in the description or during the communication with the seller before I purchased. The chip is located at the exact middle of the minute hand, where two edges meet given the minute hand's angular design, so while it is very minor, under certain lighting conditions and angles you can see the chip/scratch mark with a naked eye. When I took it in to a Grand Seiko dealer here in San Francisco to look under a magnifier, they said they have NEVER seen damage like this on the inside of watch glass, and more importantly not on a Grand Seiko. I am very ok with scratches and wear and tear on the outside of the watch, as wear and tear is expected from a used watch, but this was underneath the crystal sapphire glass, which had some minor scratches but nothing abnormal. IPPUUKISHI said they will not resolve or acknowledge this issue in any way because these damages do not affect the functioning of the watch. But to me, it is unacceptable for the dealer to ignore this issue when it was never addressed in the description, and for them to skirt responsibility in any way, especially because this is damage on the INSIDE of a Grand Seiko dial, a line that's known for their immaculate zaratsu polishing and finish. Very disappointed in their attitude and response.

このお取引は完了しませんでした

Lee C F()に対する評価。12. 1月 2022付け


Rolex ...

問い合わせ対応

購入者のコメント:

After I placed an order to buy, the dealer acknowledges the sale and availiblity of the watch. And I'm given 5 days to Telegraphic Transfer (TT) the funds for payment (by the system). I proceed to go to the bank to arrange this 3 hours later. 2 hours later, the dealer then cancels the deal after my TT instructions for payment, stating they just sold 'my' watch to another person. I then informed the bank to cancel the TT. Sad.

販売業者のコメント:

We are terribly sorry for the inconvinience. We will do better to avoid such mistake again.

Meshal A.()に対する評価。21. 9月 2021付け


Omega ...

発送
説明
問い合わせ対応

購入者のコメント:

I am not satisfied with the service, the full amount was transferred by bank transfer, and I was informed of a lack of the amount. When I confirmed that it was a commission for the transfer process, the company was informed and he called me a bad response, and when I told him, calculate the amount of the commission so that I do not fall into error. He told me to calculate it yourself, knowing the error is not from me, but from a bank employee

販売業者のコメント:

We have requested Chrono24 to look into this feedback, as this is unfairly rated.

このお取引は完了しませんでした

Omar A.()に対する評価。22. 6月 2021付け


Audemars Piguet ...

問い合わせ対応

購入者のコメント:

I bought a watch and was stopped at the borders and could not communicate at all with them.

販売業者のコメント:

Thank you for your feedback, and we are sorry for the inconvenience. This watch got stopped by US customs because of the belt. We had it returned to us, and the buyer was refunded fully. Communication was done via Chrono24' support team, as the buyer only talked with them.

Daniel S.()に対する評価。18. 9月 2020付け


Rolex ...

発送
説明
問い合わせ対応

購入者のコメント:

Not worth the risk. I thought they had good reviews but when things went wrong, they had no interest in putting it right. The watch came quickly. Upon inspection, although the timing was ok, I noticed the date didn’t flip over at the correct time and the winding mechanism was grainy and felt wrong. I took it straight to Rolex repair centre who agreed it was defected and said they would fix it under the warranty that was luckily left on it. The dealer had no interest in the fact they sold me a defected watch. The dealer also took the liberty of laser engraving a small Chinese or Japanese character into the clasp of the bracelet and didn’t inform me about it in the description. The dealer seems to think because they have banked up many good reviews, they can now let the odd bad experience slip by and do nothing about it. Or perhaps they are under new management - I don’t know. Don’t take the chance on an expensive timepiece. I kept the watch as I didn’t want to lose out on the tax I paid or pay for the delivery back to Japan/HongKong as this would cost me more than the repair. I’m yet to know if it has been fixed to the standard it was supposed to be when I bought it. Chrono24 has been very good about things and tried to find a solution. Unfortunately, the dealer does not care if things go wrong occasionally, as they have had enough things go right now that it doesn't make a difference to their five stars. I’d be careful with these guys. And make sure you inspect the watch very carefully and look at bracelet and clasp for the small laser engraving they make on it without telling you.

販売業者のコメント:

This is an entirely unacceptable claim. Time accuracy and functions were tested before shipping and there was nothing wrong. We always check the date function, since we set the time and date to buyers' country upon shipping. There was no "laser engraving" on clasp. All our items are inspected upon acquiring, online listing, and purchase(online and offline). We explained the situation to Chrono24 thoroughly when this buyer made this claim, and they immediately closed the mediation.

Do not sell spoiled watches()に対する評価。08. 4月 2019付け


Tudor ...

発送
説明
問い合わせ対応

購入者のコメント:

Received a watch that stops on the wrist well done 👍

販売業者のコメント:

We checked movement before shipping. No problem movement.