Element iN Time NYC

Trusted Seller
この販売業者は店舗を経営しており、店頭にて商品を確認することができます。
他のChrono24登録販売業者からのお勧め：4
買い手保護制度を使用して販売した時計の本数: 1010

平均星4.9つ/星５つ中  |  評価：710

評価の詳細 

平均 4.9 発送
平均 4.9 説明
平均 4.9 問い合わせ対応
98% の購入者が、この販売業者をお勧めしています。

この販売業者に対する購入者の声

30日以上前のもの

Ajay S.（）に対する評価。26. 4月 2021付け

Panerai ...

発送
説明
問い合わせ対応

購入者のコメント:

Very disappointing. I'm a frequent buyer on Chrono24. This was one of the most dissatisfying experiences I have had purchasing here. This supposedly new watch came with a large piece of dust under the crystal. I spent numerous hours of my personal time working with the seller to ship the watch back and forth to have it removed and ultimately did not even have the watch for the occasion I bought it for. The watch was finally returned with the dust removed but now one of the tags is missing despite the fact that dealer assured me that all tags would be present upon return of the watch. The dealer acknowledges the missing tags. Don't know any serious buyers at this price point who would bother with this kind of service.

販売業者のコメント:

Client’s last text to us: “I am happy to modify my review to express my satisfaction if you are able to issue me a more reasonable refund. Thanks” No my friend, not today…after +30 years in this business we will not start giving in to this now.. facts of this deal: *was there an issue with the new/unworn Panerai he bought? Yes, there was. *did we take care of it immediately and did we pay all expenses? Yes, labels sent out same day, Panerai took care of the issue in 48 hours. Shipping service was always overnight. *did we take in to consideration the time lost by the client? Yes, we gave him $600 in cash back and store credit. We didn’t have to since we did out part, but we did what we could and what is pretty fair given the value of the watch and the issue. Bottom line is you just can’t make everyone happy, we try our best, we listen to our clients and we are accountable for the good we sell and out actions. But we will not give in to blackmail like this, not now or ever. Thank you, all the best, from the EiT team :)

このお取引は完了しませんでした

Dominique M.（）に対する評価。21. 2月 2020付け

Rolex ...

問い合わせ対応

購入者のコメント:

Les photos ne correspondent pas.

販売業者のコメント:

We sent him extra photos of a 126234 with a white gold bezel instead of the 126200 smooth steel bezel by mistake. We explained and apologized. 😅🤡

AJAY（）に対する評価。25. 6月 2018付け

Jaeger-LeCoultre ...

発送
説明
問い合わせ対応

購入者のコメント:

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