SwissIce

Trusted Seller
買い手保護制度を使用して販売した時計の本数: 1058

平均星4.9つ/星5つ中  |  評価:723

評価の詳細 

平均 4.9 発送
平均 4.8 説明
平均 4.8 問い合わせ対応
97% の購入者が、この販売業者をお勧めしています。

この販売業者に対する購入者の声

30日以上前のもの

このお取引は完了しませんでした

David P.()に対する評価。16. 10月 2023付け


Rolex ...

購入者がこの販売業者をお勧めしています

問い合わせ対応

購入者のコメント:

Lost interest in watch

販売業者のコメント:

Thanks for reaching out to us !

kazuya k.()に対する評価。27. 5月 2022付け


Audemars Piguet ...

発送
説明
問い合わせ対応

購入者のコメント:

写真通りの商品でした。

販売業者のコメント:

Thank you for your business

ILIA S.()に対する評価。29. 12月 2021付け


Audemars Piguet ...

発送
説明
問い合わせ対応

購入者のコメント:

The picture was blurred and I expected the leather strap I purchased to be in better condition.

販売業者のコメント:

Hello Sir, I just read your review and I want to apologize for your recent experience. I am Amy From Swiss Ice, Customer Happiness Manager, I convey my sincerest apologies.

ven m.()に対する評価。25. 8月 2021付け


Rolex ...

購入者がこの販売業者をお勧めしています

発送
説明
問い合わせ対応

購入者のコメント:

-

販売業者のコメント:

Thank you for your business!!

Ioannis D.()に対する評価。08. 6月 2021付け


Rolex ...

発送
説明
問い合わせ対応

購入者のコメント:

After my credit card payment, the seller told me that the item sold on eBay and has been dispatched the previous day to the customer. ??? He offers me an alternative item at the same price and fast delivery. I had accepted the offer to avoid the hassle, but the item I had received was definitely not the one I was looking for.

販売業者のコメント:

“We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.”

william v.()に対する評価。01. 9月 2020付け


Rolex ...

発送
説明
問い合わせ対応

購入者のコメント:

Bracelet was not the same as shown on the picture and have asked explanation from dealer. Dealer replied he used stock pictures as he sells so many bracelets. I prefer to see the pics of the actual object for sale since it's a used product. A second message did not get a reply from dealer.

Orangzeb S.()に対する評価。26. 5月 2020付け


Rolex ...

発送
説明
問い合わせ対応

購入者のコメント:

Bad experience unprofessional, I bought the bezel , but the dealer deliberately sent the damaged one , I asked to him why did you do it , giving an excuse he sold it on eBay , so why did you sent me the damaged one the then giving me $150.00 discount I asked him I am not here for discount . Wasted my time and the return shipping cost . Please if you got the order for the product which you have advertised you should send the same one . Quiet few people have complained about the same issue. Hope you will understand from your mistake next time. Thank you

このお取引は完了しませんでした

Rachid C.()に対する評価。02. 4月 2020付け


Rolex ...

購入者がこの販売業者をお勧めしています

問い合わせ対応

購入者のコメント:

-

qiang C.()に対する評価。17. 9月 2018付け


Hublot ...

発送
説明
問い合わせ対応

購入者のコメント:

the dealer.

販売業者のコメント:

Hello, I believe my shipping was 5 stars because I sent the package overnight to you free of charge. And when you returned the watch I sent you a label free of charge as well. I also sent the money back to your account the next day. I would appreciate if you can update your review with a better rating. I tried my best to make sure everything was done right for you. Thanks