Gallery Rare Ltd.

Trusted Seller
この販売業者は店舗を経営しており、店頭にて商品を確認することができます。
買い手保護制度を使用して販売した時計の本数: 2233

平均星4.9つ/星5つ中  |  評価:1880

評価の詳細 

平均 4.9 発送
平均 4.9 説明
平均 4.9 問い合わせ対応
98% の購入者が、この販売業者をお勧めしています。

この販売業者に対する購入者の声

30日以上前のもの

このお取引は完了しませんでした

KD()に対する評価。19. 3月 2024付け


Omega ...

購入者がこの販売業者をお勧めしています

問い合わせ対応

購入者のコメント:

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販売業者のコメント:

Thank you so much for sharing your review. We will try our best to improve our Item description. Do not hesitate to contact us anytime if you are interested in our other watches. We look forward to serve you again in the near future.

Leon S.()に対する評価。18. 12月 2023付け


Omega ...

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購入者のコメント:

This unworn watch arrived as described by the dealer and was packaged very well but there was a delivery issue caused by their shipper, DHL. This issue dragged on for well over two weeks and was just resolved after some mediation by Chrono24. Gallery Rare failed to take full responsibility for some careless actions of their shipper and later suggested I pursue the matter with DHL locally. The underlying point is that I paid for this watch which included shipping and I was not the one who contracted with DHL, Gallery Rare was. I do want to mention that their communications throughout this buying process were both clear and timely.

販売業者のコメント:

Thank you for taking the time to leave us the review. We appreciate your compliment on item description and communication. In addition, we appreciate your bringing your concerns regarding the shipping to our attention and we sincerely apologize for any inconvinience caused this time. Please do be assured that your feedback will be shared with the team concerned in order for us to improve the service. We hope that we can serve you again in the future.

Chun Wai C.()に対する評価。10. 12月 2023付け


Omega ...

購入者がこの販売業者をお勧めしています

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購入者のコメント:

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販売業者のコメント:

Thank you very much for your feedback! We are glad to know that you are satisfied with the shopping experience with us. We hope the watch would suit you and you would enjoy wearing it. If you find any other watches that you are interested in, please do not hesitate to contact us. We will be happy to assist you. Arigato!

MAN TAK M.()に対する評価。04. 12月 2023付け


Seiko ...

購入者がこの販売業者をお勧めしています

発送
説明

購入者のコメント:

All good but 2 problems. 1. The hour hand is chipped. I think the seller should send it back to GS for servicing before put it on sale. 2. Steady time accuracy is -5s to -3s instead of the description -2 to +5 for most direction.

販売業者のコメント:

Thank you very much for sharng your valuable feedback. With respect to the watch condition, we are sorry for not being able to meet your expectation this time. Your feedback in reference to item description has been shared with the team concerned to helps us improve our skill of inspection. Once again, we would like to apologize for the inconvenience caused and also thank you for being a wonderful customer.

Erik()に対する評価。03. 10月 2023付け


Omega ...

購入者がこの販売業者をお勧めしています

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購入者のコメント:

Great experience. Watch looked better in person that in the pictures. Completely authentic upon checking with Omega service

販売業者のコメント:

Thank you very much for your purchase. Your feedback motivates our team to work harder on delivery and communication. Again, thank you for your taking your precious time for the review and please do not hesitate to contact us anytime if you are interested in any other watch.

このお取引は完了しませんでした

Anil T.()に対する評価。27. 9月 2023付け


Omega ...

購入者がこの販売業者をお勧めしています

問い合わせ対応

購入者のコメント:

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販売業者のコメント:

Thank you very much for leaving your valuable feedback. We are glad to receive such a positive feedback regarding our communication. Your words will truly help us raise the quality of our overall services. We will keep doing our best to improve our service so that we could satisfy you on your purchase in the future.

Vasile P.()に対する評価。11. 9月 2023付け


Omega ...

購入者がこの販売業者をお勧めしています

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購入者のコメント:

Very good communication. Fair price. Watch in fantastic condition. Unfortunately, the crown was defective and the official Omega flagship store had to send the watch to the Omega factory in Biel for warranty work after checking. Repair will take about 2 months.

販売業者のコメント:

Thank you for honest feedback and we appreciate you for your compliment regarding our communication and price. As for the defected crown, we apologize for the inconvenience caused however please kindly understand that as indicated in our item page, all of our products are secondhand watches, and therefore they may have minor imperfections. In addition, it's important to note that we thoroughly inspect each wristwatch before shipping it to ensure its quality, and based on our standards the watch was determined that it is in an acceptable condition. We sincerely appreciate your understanding regarding this matter.

このお取引は完了しませんでした

Martin B.()に対する評価。01. 9月 2023付け


Breitling ...

購入者がこの販売業者をお勧めしています

問い合わせ対応

購入者のコメント:

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販売業者のコメント:

Thank you for taking your precious time to leave a feedback. We are glad to receive such a positive feedback regarding our communication skills. We still have a wide variety of watches from Breitling in our inventory. Please feel free to contact us again if you find the watches you are interested in. Thank you again for contacting us this time. Arigato!

David C.()に対する評価。19. 7月 2023付け


Rolex ...

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購入者のコメント:

I found the Japanese dealer very difficult and would prefer never to buy from them again. The Chrono24 guy (Bill in Hong Kong) was fantastic - I can’t speak highly enough of Bill. Bill is all about customer satisfaction and upholding of the Chrono24 brand name. Without Bill’s generous and timely assistance I would have walked away. Thumbs up!

販売業者のコメント:

Thank you very much for your valuable feedback. Please accept our sincere apologies for the disappointment caused due to the lack of precise response from our side. Your honest feedback allows us another opportunity to improve our internal processes and make the experience better for our buyers. Also, your feedback in reference to communication has been shared with the team concerned for the improvement of their communication skill. We, once again, would like to apologize for the disappointment caused and also thank you for being a wonderful customer. Yours Sincerely,

Bernd F.()に対する評価。06. 6月 2023付け


Tudor ...

購入者がこの販売業者をお勧めしています

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購入者のコメント:

Communication could be more responsive but they did an exceptional job in shipping the watch super fast. It arrived in great condition and as advertised. Overall a very good experience, highly recommended dealer.

販売業者のコメント:

Thank you very much for your honest review and for recommending us! Feedback like yours helps us improve our services and we truly appreciate you for giving us such opportunity. Learning from your opinion, we promise to respond faster starting from now so that you can have a full 5 star experience the next time! We are looking forward to serve you again soon. Arigato!

このお取引は完了しませんでした

Mirko P.()に対する評価。10. 5月 2023付け


IWC ...

購入者がこの販売業者をお勧めしています

問い合わせ対応

購入者のコメント:

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販売業者のコメント:

Thank you very much for sharing your experience with us. The feedback like yours is very helpful to see what service skill we need to improve furthermore. We will do our best to improve our communication so that we could meet your expectations next time. Again, we appreciate that you chose us this time and we look forward to serving you again.

このお取引は完了しませんでした

Giovanni L.()に対する評価。17. 1月 2023付け


Omega ...

購入者がこの販売業者をお勧めしています

問い合わせ対応

購入者のコメント:

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販売業者のコメント:

Thank you for leaving a nice feedback. We are delighted that you are contented with our service. We will continue developing good communication to build a relationship of trust with customer. There is a lot items uploaded on a daily basis and we are sure that you will find an item you are interested. Please let us know if you found anything that interests you. It will our pleasure to suppot you.

Luca()に対する評価。21. 12月 2022付け


Cartier ...

購入者がこの販売業者をお勧めしています

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購入者のコメント:

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販売業者のコメント:

Thank you for taking your time to leave a feedback. We will truly appreciate if you could kindly continue to share your thinking so that we could improve our service further more. Also, we will make an effort to exceed your expectations next time. Again, thank you very much for taking your time and please kindly let us know if you are interested in any other item!

Martin()に対する評価。30. 11月 2022付け


Omega ...

購入者がこの販売業者をお勧めしています

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問い合わせ対応

購入者のコメント:

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販売業者のコメント:

Thank you for taking your precious time to give us the feedback. We are glad to see that you marked five stars for "Shipping" and "Communication". Regarding "Item description", we will do our best to list clearer photos which exactly show the item conditions described on the item page. Not only that, to improve our service quality, we will focus further more on what kind of information customers require. If you could kindly consider to purchase from us again in the future, it would be grateful for us. We appreciate that you chose us this time!

Sun()に対する評価。22. 11月 2022付け


Omega ...

購入者がこの販売業者をお勧めしています

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問い合わせ対応

購入者のコメント:

Fast shipment. Good communication.

販売業者のコメント:

Thank you for taking the time to leave us a review, we sincerely appreciate your effort! We are delighted to know that you are happy with our communication and the fast delivery. We, once again thank you for choosing us and look forward to assisting you with your next purchase soon. If we can be of any further assistance, please let us know.

B()に対する評価。17. 11月 2022付け


Omega ...

購入者がこの販売業者をお勧めしています

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購入者のコメント:

Very satisfied with watch. Canadian customs was a pain, almost 8 days to clear customs. DHL was excellent, e-mail daily to update, also cost to clear customs about $25 Can. very reasonable. The acid test yes l would buy from Gallery Rare again.

販売業者のコメント:

Thank you for taking out time and sharing your experience here. We are happy to know you are happy with your purchase. Please do continue to share your thoughts with us, it helps us highly to improve our services. We, once again thank you for choosing us and look forward to assisting you with your next purchase soon.

GIOVANNI C.()に対する評価。15. 10月 2022付け


TAG Heuer ...

購入者がこの販売業者をお勧めしています

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購入者のコメント:

The beginig comunication sounds a little bit strange, but at the end works well.

販売業者のコメント:

Thank you very much for your feedback! We are apologize for the beginning communication sounded strange to you please kindly understand that we have to make you understand the system in the beginning. We are glad to know that it worked well at the end and you have received the watch already. If you find any other items that interests you in future, do not hesitate to contact us. We will be happy to assist you. Arigato!

Michael S.()に対する評価。26. 9月 2022付け


Omega ...

購入者がこの販売業者をお勧めしています

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購入者のコメント:

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販売業者のコメント:

Thank you very much for your feedback! We are glad to know that you are satisfied with our service. If you find any other items that interests you in future, do not hesitate to contact us. We will be happy to assist you. Arigato!

ANDY N.()に対する評価。23. 9月 2022付け


Tudor ...

購入者がこの販売業者をお勧めしています

発送
説明
問い合わせ対応

購入者のコメント:

Great communication, watches delivered with exact the pictures shown.

販売業者のコメント:

Hello. Thank you very much for your feedback. We are delighted to know that you are satisfied with our customer service as well as the quality of watch. If you find any other items that interests you in future, do not hesitate to contact us. We will be happy to assist you. Arigato!

このお取引は完了しませんでした

Akra()に対する評価。01. 9月 2022付け


Breitling ...

購入者がこの販売業者をお勧めしています

問い合わせ対応

購入者のコメント:

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販売業者のコメント:

Thank you very much for your feedback! We are glad for that you were interested in our items. Your feed back will encourage us to improve our service further. Please feel free to contact us whenever if you find any other items you are interested in. We will be happy to assist you. Arigato!

このお取引は完了しませんでした

Davide B.()に対する評価。19. 8月 2022付け


Maurice Lacroix ...

購入者がこの販売業者をお勧めしています

問い合わせ対応

購入者のコメント:

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販売業者のコメント:

Thank you very much for your feedback! Your honest feedback helps us improve our service. Please feel free to contact us again anytime! Arigato!

Jörg()に対する評価。10. 8月 2022付け


Seiko ...

購入者がこの販売業者をお勧めしています

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問い合わせ対応

購入者のコメント:

Watch is as described, is in excellent condition, shipping was a bit slow (payment received on wedenseday, parcel picked up next monday) shipped via FedEx (faster an more reliable than UPS), in total I can fully recommend this dealer! Thumbs up!

販売業者のコメント:

Thank you very much for your feedback! We are glad to know that you are satisfied with our service. If you find any other items that interests you in future, do not hesitate to contact us. We will be happy to assist you. Arigato!

Ping Nin L.()に対する評価。28. 5月 2022付け


Omega ...

購入者がこの販売業者をお勧めしています

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購入者のコメント:

-

販売業者のコメント:

Thank you very much for your feedback! We are glad to know that you are satisfied with our service. If you find any other items that interests you in future, do not hesitate to contact us. We will be happy to assist you. Arigato!

Andrea B.()に対する評価。27. 5月 2022付け


Panerai ...

購入者がこの販売業者をお勧めしています

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購入者のコメント:

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販売業者のコメント:

Thank you very much for your review. We are so pleased to know that you are happy with our service. If you find any other items that interest you, please feel free to contact us again. ARIGATO/Thank you!!

CHI KEUNG T.()に対する評価。27. 5月 2022付け


Omega ...

購入者がこの販売業者をお勧めしています

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購入者のコメント:

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Anders()に対する評価。26. 5月 2022付け


Seiko ...

購入者がこの販売業者をお勧めしています

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購入者のコメント:

Very good and fast communication and the watch is great at a great price. A bit slow in getting the watch shipped. Would buy again.

)に対する評価。25. 5月 2022付け


Tudor ...

購入者がこの販売業者をお勧めしています

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問い合わせ対応

購入者のコメント:

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このお取引は完了しませんでした

GGY()に対する評価。20. 5月 2022付け


Rolex ...

問い合わせ対応

購入者のコメント:

Overall communication was acceptable. At the 11th hour they inform of a deep scratch on the watch and had the initiative to inform before shipment. Eventually I declined the order. Integrity full marks but quality control needs to improve.

販売業者のコメント:

Thank you very much for your feedback. We are sorry about the flaw found on the watch after our last inspection before the shipping. We will take this opportunity to review our operation in order to improve our service. As a professional, we promise to propose you the best service if you could give us another chance to assist you again in the future. If you find any other items that interests you in future, do not hesitate to contact us.

Khanh L.()に対する評価。30. 4月 2022付け


Rolex ...

購入者がこの販売業者をお勧めしています

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購入者のコメント:

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Sam C.()に対する評価。22. 4月 2022付け


Omega ...

購入者がこの販売業者をお勧めしています

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購入者のコメント:

Took a few days to ship but arrived quickly. Item was exactly as described.

販売業者のコメント:

Thank you very much for your feedback! We are glad to know that you are satisfied with our service. If you find any other items that interests you in future, do not hesitate to contact us. We will be happy to assist you. Arigato!